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Privacy Policy

Last updated: May 1, 2025

Introduction

At Cactus AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you provide directly to us. For example, we collect information when you create an account, subscribe to our services, participate in any interactive features of our services, fill out a form, process a transaction, request customer support, or otherwise communicate with us. The types of information we may collect include:

  • Personal identifiers such as your name, email address, postal address, phone number, and other similar contact data.
  • Account credentials such as your username, password, and similar security information used for authentication and account access.
  • Payment information such as your credit card number, expiration date, and billing address when you purchase our services.
  • Content data such as the documents, images, code, and other content you upload, generate, or process using our services.
  • Usage data such as information about how you use our services and interact with our website.

How We Use Your Information

We use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services.
  • Process transactions and send related information, including confirmations and invoices.
  • Send you technical notices, updates, security alerts, and support and administrative messages.
  • Respond to your comments, questions, and requests, and provide customer service.
  • Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners.
  • Monitor and analyze trends, usage, and activities in connection with our services.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Cactus AI and others.
  • Personalize and improve the services and provide content or features that match user profiles or interests.

Sharing of Information

We may share information about you as follows or as otherwise described in this privacy policy:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Cactus AI or others.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Between and among Cactus AI and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
  • With your consent or at your direction.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the internet.

Your Choices

You have several choices regarding the use of information on our services:

  • Account Information: You may update, correct, or delete information about you at any time by logging into your online account and modifying your information or by emailing us at privacy@cactusai.com. We may retain certain information as required by law or for legitimate business purposes.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.
  • Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Changes to this Privacy Policy

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Contact Us

If you have any questions about this privacy policy, please contact us at:

Cactus AI
123 AI Innovation Center
Suite 500
San Francisco, CA 94105
Email: privacy@v0-cactus-ai.vercel.app
Phone: +1 (800) 555-1234